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Imogen's brilliant with computer thickies. We tackle different problems week by week. Sometimes little things – like how to get capital letters and turn them off – make a big difference. I can do emojis now, and play Spotify on the bluetooth speaker.


I don't know how she doesn't lose it with me sometimes, but she's patient and can save
you so much time. I got locked out of my hotmail account and she got it working again!


Imogen saved us hours of frustration and helped us back everything up before making any changes, so we didn't lose anything at all in the end.


I often work in places where I can't make any noise or where the signal is bad and sometimes this meant I'd miss enquiries. Now I get them all - but this means some of my best excuses are gone!


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